Privacy Policy

• Identity data: Full name, date of birth, nationality, and government-issued ID.

• Contact data: Email address, phone number, and residential address.

• Financial data: Bank account details, payment method information, and transaction history.

• Trading data: Account activity, positions, trade history, and platform usage logs.

• Technical data: IP address, browser type, device identifiers, and cookies.

• Communication data: Records of emails, chat conversations, and support tickets.

• To open, manage, and maintain your trading account.

• To verify your identity and comply with KYC and AML regulatory obligations.

• To process deposits, withdrawals, and other financial transactions.

• To provide customer support, respond to enquiries, and resolve disputes.

• To send account-related notifications, platform updates, and service communications.

• To detect, prevent, and investigate fraud, abuse, or unauthorised access.

• To improve our platforms and services through anonymised analytics.

We process your personal data on the following legal grounds: (a) contractual necessity — processing is required to provide our trading services; (b) legal obligation — processing is necessary to comply with financial regulations, KYC/AML requirements, and applicable UAE law; (c) legitimate interests — to improve our services and prevent fraud; and (d) consent — where you have given explicit consent for specific purposes such as marketing communications.

• Identity verification providers for KYC compliance.

• Payment processors and banking partners for deposit and withdrawal services.

• Regulatory bodies and law enforcement agencies where required by law.

• Cloud infrastructure and data hosting providers under strict confidentiality agreements.

• We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We retain your personal data for a minimum of five years following account closure, in accordance with financial regulatory requirements. Trading records, transaction history, and account communications may be retained for longer periods where required by law or for legitimate dispute resolution purposes.

Our website uses cookies to improve your browsing experience, analyse site traffic, and remember your preferences. Essential cookies are required for the site to function. Analytics and preference cookies can be managed through your browser settings. By continuing to use our website, you consent to the use of essential cookies.

Golden Wolf FX employs industry-standard security measures including SSL encryption, two-factor authentication, firewalls, and regular security audits. Access to client data is restricted to authorised personnel only, and all staff handling client data receive data protection training.

• Right of access: You may request a copy of the personal data we hold about you.

• Right to rectification: You may request correction of inaccurate or incomplete data.

• Right to erasure: You may request deletion of your data, subject to legal retention obligations.

• Right to restrict processing: You may request that we limit how we use your data.

• Right to data portability: You may request your data in a machine-readable format.

• Right to object: You may object to processing based on legitimate interests or for direct marketing.

To exercise your data rights or raise a concern, please contact our Data Protection Officer at privacy@goldenwolffx.com. We aim to respond within 30 calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.